Legal
Privacy Policy
Last Updated: 7 April 2025 · selasihga, 18 Jalan Hang Jebat, 75200 Melaka, Malaysia
selasihga is committed to handling personal data with care and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). This policy explains what personal data we collect, why we collect it, how we use it, and the rights available to you. If you have questions, write to us at [email protected].
1. Who We Are
selasihga is a business advisory practice registered and operating in Malaysia. Our principal place of business is 18 Jalan Hang Jebat, 75200 Melaka. For the purposes of the PDPA, selasihga is the data user responsible for the personal data collected through this website and through our engagement process.
2. Data We Collect
Information you provide directly
When you submit a contact or enquiry form on this website, we collect the information you choose to enter, which may include your name, email address, telephone number and the content of your message. We do not require you to provide more than your name and email address.
Information collected automatically
Our website may collect certain technical information automatically, including your IP address, browser type, pages visited and the date and time of your visit. This information is used for website security and basic analytics purposes only. We do not build individual profiles from this data.
Information shared during engagements
If you become a client, you will share business and personal information with us in the course of the engagement. This information is treated as strictly confidential and is governed by the terms of our engagement agreement, which takes precedence over this general privacy policy for client data.
3. Why We Collect Your Data
We collect and process personal data for the following purposes:
- To respond to enquiries submitted through our contact form
- To assess whether an advisory engagement may be suitable for your situation
- To conduct and manage the advisory engagement if one is agreed
- To comply with legal obligations under Malaysian law
- To improve the operation of this website
The legal basis for processing your personal data is either your consent (when you submit a form), the performance of a contract (when we conduct an engagement), or our legitimate interest in managing our practice and improving our service.
4. How We Use Your Data
We use the personal data you provide to respond to your enquiry and, where relevant, to discuss and arrange an advisory engagement. We do not sell personal data. We do not share personal data with third-party marketing organisations. We do not use your data to send unsolicited commercial communications.
We may share limited personal data with professional advisers (such as our accountant or legal adviser) where necessary and only to the extent required. Any such sharing is subject to confidentiality obligations.
5. Data Retention
Enquiry data submitted through our contact form is retained for a period of twelve months, after which it is securely deleted unless an engagement has commenced. Client engagement data is retained for seven years following the close of the engagement, in accordance with our obligations under Malaysian commercial law, after which it is securely deleted or destroyed.
6. Cookies
This website uses cookies. Essential cookies are required for the site to function correctly. We also use optional analytics cookies to understand how visitors use the site. You may accept or decline non-essential cookies using the cookie consent control displayed when you first visit the site. For further detail, see our Cookie Policy.
7. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. Data submitted through this website is transmitted over encrypted connections. Client engagement materials are stored securely and access is restricted to the principal and, where necessary, our immediate support staff under confidentiality obligations.
In the unlikely event of a data breach affecting your personal data, we will notify you and the relevant authorities as required under Malaysian law.
8. Your Rights
Under the PDPA and general principles of data protection, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Request that we cease processing your personal data for direct marketing purposes
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP)
To exercise any of these rights, contact us at [email protected]. We will respond within 21 days.
9. Third-Party Links
This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
10. Children's Privacy
Our services are directed to business principals and family decision-makers. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently received such data, please contact us at [email protected] and we will delete it promptly.
11. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this policy or about how we handle your personal data, please contact us:
- Email: [email protected]
- Post: selasihga, 18 Jalan Hang Jebat, 75200 Melaka, Malaysia
- Telephone: +60 6-2849 7613 (Mon–Fri, 9:00–17:30)